Grievance Redressal Policy
Ressy strongly believes in a sincere and transparent approach to its users. This policy document aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal. The self-review will be of help in identifying shortcomings in the product features and service delivery.
Ressy’s policy on grievance redressal follows the under noted principles.
Users have complete authority to file a complaint/ share feedback if they are disappointed by services rendered by Ressy. They can give their complaint/ feedback in writing, email, or on Ressy.com. If user’s grievance is not resolved within the given time or if they are not satisfied with the solution provided by Ressy, they can approach the Tiered Grievance Redressal Mechanism provided by Ressy.
How to reach Ressy
Ressy Technology Pvt Ltd.
303-B,third floor,centriole mall,
ITI Road,Above starbucks,Aundh.
Pin code :411007